How can we help?
Questions about an order, shipping, returns, sizing, or our products? Reach out anytime. A real person on our team will get back to you.
Email us
betterope4you@gmail.comResponse time
We reply as soon as possible, usually within 1–2 business days.
Order help
Include your order number so we can help you faster.
Send us a message
Fill out the form and we'll reply to your email.
Shipping
- We ship across the United States: Standard $8, Express $15.
- Orders are processed within 1–3 business days.
- Standard arrives in 5–10 business days, Express in 3–5.
Returns & exchanges
- Request a return within 14 days of delivery.
- Items must be unused and in original packaging. Socks and the massage gun are final sale.
- Damaged or wrong item? Email us within 7 days with photos.
Tracking your order
- You'll get a tracking email as soon as your order ships.
- No tracking update after 10 business days? Contact us and we'll look into it.
Frequently asked questions
Everything you need to know before your next movement session.
Where do you ship?
We ship across the United States. Orders are carefully packed and dispatched from our fulfillment center.
How long does delivery take?
Orders are processed within 1–3 business days. Standard shipping ($8) usually arrives in 5–10 business days and Express ($15) in 3–5 business days. Orders over $75 ship free.
What materials are your products made from?
Materials vary by product. Visit the product page for a detailed specification of fabrics, foams, coatings, and finishes.
How do I choose the right size?
Use the size guide on each product page. If you are between sizes, our support team can help you choose with confidence.
How should I care for my fitness accessories?
Wipe products with a soft, damp cloth and allow them to air dry fully. Follow the care instructions listed on the product page.
What is your return policy?
Unused items in their original packaging can be returned within 14 days of delivery. Compression socks and the massage gun are final sale. See our Return Policy for full details.
Can I exchange an item?
The fastest way is to return the original item within 14 days and place a new order for the size or color you want. Email us first and we will guide you.
How can I track my order?
Once your order ships, we will email tracking details to the address used at checkout. You can follow the shipment from that link.
Track your order
Enter your order number and email, or your tracking number.